This Privacy Policy describes how The Be Life Co (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
1. Contact Information
If you have any questions about this Privacy Policy, need more information about our privacy practices, or would like to make a complaint, please contact us by email at cs@thebelife.co or by mail using the details provided below:
BE Wellness India Private Limited
1F-35, DLF City Phase 2,
Gurugram, Haryana - 122002
2. Collecting Personal Information
We collect various types of information from and about users of our Site, including:
a. Personal Information
For the purpose of this Policy, the term “Personal Information” shall mean any information that relates to you, which, either directly or indirectly, in combination with other information available or likely to be available with The Be Life Co, is capable of identifying you, which is submitted to and/or collected over the Platform and maintained by The Be Life Co in an accessible form, provided that, any information that is freely available or accessible in public domain or furnished under the Right to Information Act, 2005 or any other law for the time being in force shall not be regarded as Personal Information for the purposes of this Policy.
When you visit the Site, we collect certain information about your device, interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. Personal Information refers to any information about an identifiable individual.:
b. Device Information
Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimise our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: Shared with our processor Shopify and other service providers.
c. Order Information
Purpose of collection: To provide products or services to you to fulfil our contract, process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising relating to our products or services in line with your preferences.
Source of collection: Collected from you.
Disclosure for a business purpose: Shared with our processor Shopify and our warehousing and logistics partners.
d. Customer Support Information
Purpose of collection: To provide products or services to you, process your payment information, arrange for shipping, and provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and provide you with information or advertising relating to our products or services in line with your preferences.
Source of collection: Collected from you.
Disclosure for a business purpose: Shared with our processor Shopify and our warehousing and logistics partners.
3. Minors
The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion. Also, if we become aware that we have inadvertently received Personal Information from a visitor under the age of eighteen (18) on the platform/ website, we will delete the information from our records.
4. Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you, as described above. For example:
Shopify: We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
Compliance with Laws: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to protect our rights.
5. Behavioural Advertising
We use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:
Google Analytics: We use Google Analytics to help us understand how our customers use the Site. You can read more about how Google uses your Personal Information through their privacy policy.
Opt-Out: You can opt out of targeted advertising by visiting the Digital Advertising Alliance’s opt-out portal.
6. Using Personal Information
We use your Personal Information to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfilment of your order, and keeping you up to date on new products, services, and offers.
7. Cookies
A cookie is a small amount of information that’s downloaded to your computer or device when you visit our Site. We use a number of different cookies, including functional, performance, advertising, and social media or content cookies. Cookies make your browsing experience better by allowing the website to remember your actions and preferences. You can control and manage cookies in various ways. Please note that removing or blocking cookies can negatively impact your user experience and parts of our website may no longer be fully accessible.
8. Do Not Track
Please note that we do not alter our data collection and usage practices when we see a Do Not Track signal from your browser.
9. Changes
We may update/review this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. By accessing the platform/ website after any changes have been made, signifies your acknowledgment on a prospective basis to the modified Policy and any changes contained therein
10. Your Rights
Access and Correction: You have the right to access, correct, or delete your Personal Information at any time. To do so, please contact us at mailto:cs@thebelife.co
Opt-Out: You can opt-out of receiving our marketing emails by following the unsubscribe link in the email or contacting us directly.
Cookies: You can choose to have your computer warn you each time a cookie is being sent or choose to turn off all cookies through your browser settings.
11. Security
We implement a variety of security measures to maintain the safety of your Personal Information. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. We shall not be liable to any Customers for any loss, damage (whether direct, indirect, consequential, or incidental) or harm caused to the Customers due to the unauthorized access or misuse of the Personal Information by any third party.
12. Third-Party Links
The Site may include hyperlinks to external websites. These websites have their own privacy policies and we do not accept any responsibility or liability for these policies. Further, we are not responsible or liable for any damage or loss related to the use of any third-party website. It is advisable to always read the terms and conditions and the privacy policy of a third-party website before accessing or using it.
13. Contact Us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email cs@thebelife.co by mail using the details provided below:
Be Wellness India Pvt Ltd WeWork,
Two Horizon, Golf Course Road Gurgaon,
Haryana-122001