Frequently Asked Questions

Be. ON DND capsules are scientifically formulated with natural ingredients that promote relaxation, help you fall asleep faster, and ensure a deeper, more restful sleep.

Be. On DND capsules are made with natural, non-habit-forming ingredients. However, if you have any medical conditions or are taking other medications, it’s always best to consult with your healthcare provider before starting any new supplement.

For optimal results, we recommend taking 2 Be. ON DND capsules about 60 minutes before you plan to go to sleep. This allows the ingredients to start working effectively as you wind down.

Yes, Be. ON DND capsules are designed for regular use. They are non-habit forming and safe to take every night to help maintain a healthy sleep routine.

Yes, Be. On DND capsules are made with all-natural, plant-based ingredients and are suitable for both vegans and vegetarians.

All domestic orders are shipped within 24 to 48 hours. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there is a significant delay in the shipment of your order, we will contact you via email or telephone.

From the time of shipping, domestic orders typically take 2-7 days to reach you. If you have placed an order with multiple items, please note that your items may arrive in multiple shipments. The estimated delivery times are indicative, and sometimes unavoidable delays might occur that are beyond our control. We will keep you informed in case of any delays.

We provide free shipping for most of our products. However, a minimum shipping charge will be calculated at checkout for certain products, which will be mentioned on the product page.

As soon as the order is shipped from our warehouse, you will receive an email/SMS with tracking details. Please check your junk/spam emails if you do not see the email in your inbox. You can also track your order in the "Track My Order" section on our website

• Pre-Shipment Cancellations: You can cancel your order as long as it has not been shipped. To cancel, please contact our customer support team at cs@thebelife.co or through the "My Orders" section on our website/app.
• Post-Shipment Cancellations: Once your order has been shipped, it cannot be cancelled.

• If you cancel an order before it has been shipped, we will process the refund within 7 business days after acknowledging your cancellation request.
• For prepaid orders, refunds will be credited to your original payment method (which may take 5-7 business days).

You can return your product within 10 days of delivery if any of the following issues are encountered:

• The product is damaged, leaking, tampered with, or broken.
• The wrong product was delivered.
• The product is past its expiration date.
• The order is incomplete or missing products.

Returns will not be accepted under the following conditions:

• The product has been opened, used, or altered.
• The original packaging (cartons, labels, etc.) is missing.
• The return request is generated more than 10 days after the delivery date.
• The reason for the return is not related to a manufacturing defect.

• The product returned is noticeably damaged or tampered with.
• The shipping address provided during the order was incorrect.
• Part of the product has been consumed, and you decided to return it.
• The return does not comply with the conditions stated above.

• The product ordered is out of stock.
• The shipping address is not serviceable by us.
• The returned product complies with our return policy and is in good condition.
• You were charged twice for a single order from the same email address.